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Terms & Conditions

Last updated: November 22, 2025

1. Introduction

Welcome to olandex. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using olandex, you agree to be bound by these Terms.

2. Account Registration

To use certain features of ShopHub, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

3. Products and Services

ShopHub acts as a marketplace connecting buyers and vendors. We strive to ensure accuracy in product descriptions, but we do not guarantee that all information is complete or error-free.

  • Prices are subject to change without notice
  • Product availability is not guaranteed
  • We reserve the right to limit quantities
  • Product images may differ from actual items

4. Orders and Payment

When you place an order through ShopHub:

  • You agree to provide valid payment information
  • Payment is processed securely through approved gateways
  • Orders are subject to availability and confirmation
  • We reserve the right to refuse or cancel any order

5. Shipping and Delivery

Delivery times are estimates and may vary. ShopHub is not responsible for delays caused by vendors or third-party delivery services.

6. Returns and Refunds

Our 30-day return policy applies to eligible products. To initiate a return:

  • Products must be unused and in original packaging
  • Return shipping costs may apply
  • Refunds are processed within 7-14 business days
  • Some products may not be eligible for return

7. User Conduct

You agree not to:

  • Use the platform for illegal purposes
  • Violate any applicable laws or regulations
  • Interfere with the proper functioning of the website
  • Attempt to gain unauthorized access to our systems
  • Post false, misleading, or fraudulent content

8. Intellectual Property

All content on ShopHub, including text, graphics, logos, and software, is protected by intellectual property laws and belongs to ShopHub or its licensors.

9. Limitation of Liability

ShopHub shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or inability to use the services.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of ShopHub after changes constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@shophub.zm

Phone: +260 XXX XXX XXX

Address: Cairo Road, Lusaka, Zambia

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